Pre-Sales Linux Solutions Engineer (USA)

Remote - Austin, TX

FileCloud, (an Austin, TX, USA based company) is looking for a Pre-Sales Linux Solutions Engineer based out of the U.S.A. to help our customers understand what is possible with our products. This role is remote and will require working remotely with other team members.

About FileCloud

FileCloud is the fastest-growing Enterprise File Share and Sync (EFSS) solution in the industry, with over one million users worldwide. Our products are used by many global 2000 and Fortune 500 companies and world-leading public sector organizations. FileCloud recently closed a $30 million Series A investment led by Savant Growth to address the growing demand for enterprise security, compliance, and workflow automation. We are currently expanding our team as we grow and improve FileCloud.

Responsibilities:

  • Be the technical lead in customer engagements in partnership with the sales team to gain technical fit through a consultative sales approach
  • Apply business knowledge and technical ability to create state-of-the-art solutions to help enterprises secure their sensitive data
  • Design and implement prototypes and proof of concepts based on customer expectations, conceptualize the target architecture for client requests and set the foundation for future client projects
  • Demo the FileCloud product and expertly discuss the technical capabilities of the platform
  • Assist with RFPs, InfoSec questionnaires and answer ad hoc questions from prospects
  • Give in-depth technical advice around the FileCloud ecosystem and stay up to date with new releases and features
  • Write Knowledge Base documents, update support documentation & white papers

Required Qualifications:

  • Minimum of 3 years of technical selling and/or implementation roles in technology companies
  • Strong Experience with Linux Administration and troubleshooting is required. Knowledge of different Linux distros including Ubuntu, Red Hat is a plus
  • Experience and ability to speak to customers and explain a solution
  • Good written and verbal communication skills
  • Self-starter, highly motivated and works with little or no supervision
  • Genuinely passionate about helping others takes ownership and pride in their job

We Offer:

  • A globally distributed team of passionate people committed to personal growth and development of our products
  • Dedicated time for training and education opportunities
  • A mentorship model wherein your mentor and team support your development
  • A competitive salary with an annual bonus
  • Full-time, fully remote work
  • We offer 30 days of paid time off which increases by a further 5 days after 5 years of service 
  • You also receive 1 extra day off on your birthday or on an alternative day if your birthday falls outside a normal working day
  • Monthly internet connection cost and weekly lunch stipend

Location: Remote in the U.S.A. Job type: Full-time. Compensation is based on experience.